You may wish to register your product to ensure that we have a record of your purchase. Please use this Registration form to complete the details of your product registration:. Register your product

<p>You may wish to register your product to ensure that we have a record of your purchase.</p><p>Please use this Registration form to complete the details of your product registration:</p><p><a href="https://register.lekue.co.za/" rel="noopener noreferrer" target="_blank"><button id="isPasted">Register your product</button></a></p>

Register your Lekue product warranty

Lekue has a reputation as a company that provides durable solutions and lasting values. Our reputation is our most valuable asset so we make sure we take good care of it. As we do with of all our products. Lekue carries a range of spare parts and rep

<div style="color: rgb(52, 52, 52); font-family: calibri; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted"><div data-bfc data-ved="2ahUKEwjQz4G6o82UAxUhw7sIHZ5dCb4Qi4wTegoIAggACAAICBAA" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style=" text-decoration: none;"><p><span style="font-family: Arial,Helvetica,sans-serif;">Lekue has a reputation as a company that provides durable solutions and lasting values. Our reputation is our most valuable asset so we make sure we take good care of it. As we do with of all our products.</span></p><div data-animation-nesting data-sfc-cp data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(238, 240, 255);" style=" text-decoration: none;"><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Warranty Periods by Product</strong></span></div></div><div data-bfc data-ved="2ahUKEwjQz4G6o82UAxUhw7sIHZ5dCb4Qi4wTegoIAggACAAIDBAA" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style=" text-decoration: none;"><ul data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style=" text-decoration: none;"><li data-sfc-cp data-sfc-root="c" data-sfc-cb data-hveid="CAIIAAgACAwQAQ" data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif;"><strong>Platinum silicone bakeware, baking mats, reusable boxes, lids, kitchen grips, microwave grills / panini presses</strong><span data-sfc-cp data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none;"><strong data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style=" text-decoration: none;">:</strong> 10 years</span></li><li data-sfc-cp data-sfc-root="c" data-sfc-cb data-hveid="CAIIAAgACAwQAg" data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif;"><strong>Reusable silicone bags</strong><span data-sfc-cp data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none;"><strong data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style=" text-decoration: none;">:</strong> 10 years</span></li><li data-sfc-cp data-sfc-root="c" data-sfc-cb data-hveid="CAIIAAgACAwQAw" data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif;"><strong id="isPasted">Non-scratch PBT cooking utensils</strong><span data-sfc-cp data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none;"><strong data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style=" text-decoration: none;">:</strong> 5 years</span></li><li data-sfc-cp data-sfc-root="c" data-sfc-cb data-hveid="CAIIAAgACAwQBQ" data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif;"><span data-sfc-cp data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none;"><strong data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style=" text-decoration: none;">Other Products:</strong> 1, 2, or 5 years (typically specified on the product packaging)</span></li></ul></div><div data-bfc data-ved="2ahUKEwjQz4G6o82UAxUhw7sIHZ5dCb4Qi4wTegoIAggACAAIDRAA" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style=" text-decoration: none;"><div data-animation-nesting data-sfc-cp data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(238, 240, 255);" style=" text-decoration: none;"><span style="font-family: Arial,Helvetica,sans-serif;"><strong>What is Covered</strong></span></div></div><div data-bfc data-ved="2ahUKEwjQz4G6o82UAxUhw7sIHZ5dCb4Qi4wTegoIAggACAAIDxAA" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style=" text-decoration: none;"><ul data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style=" text-decoration: none;"><li data-sfc-cp data-sfc-root="c" data-sfc-cb data-hveid="CAIIAAgACA8QAQ" data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif;"><span data-sfc-cp data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none;">Manufacturing, construction, and material defects.</span></li><li data-sfc-cp data-sfc-root="c" data-sfc-cb data-hveid="CAIIAAgACA8QAg" data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif;"><span data-sfc-cp data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none;">Replacement of the item (or defective parts) at the company&apos;s discretion.</span></li></ul></div><div data-bfc data-ved="2ahUKEwjQz4G6o82UAxUhw7sIHZ5dCb4Qi4wTegoIAggACAAIEBAA" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style=" text-decoration: none;"><div data-animation-nesting data-sfc-cp data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(238, 240, 255);" style=" text-decoration: none;"><span style="font-family: Arial,Helvetica,sans-serif;"><strong>What is Not Covered</strong></span></div></div><div data-bfc data-ved="2ahUKEwjQz4G6o82UAxUhw7sIHZ5dCb4Qi4wTegoIAggACAAIExAA" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style=" text-decoration: none;"><ul data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style=" text-decoration: none;"><li data-sfc-cp data-sfc-root="c" data-sfc-cb data-hveid="CAIIAAgACBMQAQ" data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif;"><span data-sfc-cp data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none;"><strong data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style=" text-decoration: none;">No Lifetime Warranty:</strong> Lekue does not offer lifetime warranties.</span></li><li data-sfc-cp data-sfc-root="c" data-sfc-cb data-hveid="CAIIAAgACBMQAg" data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif;"><span data-sfc-cp data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none;"><strong data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style=" text-decoration: none;">Second-Hand Goods:</strong> The warranty does not extend to second-hand owners or used goods.</span></li><li data-sfc-cp data-sfc-root="c" data-sfc-cb data-hveid="CAIIAAgACBMQAw" data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif;"><span data-sfc-cp data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none;"><strong data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style=" text-decoration: none;">Misuse or Damage or Accidents:</strong> Damage caused by unauthorised alterations, abuse, neglect, accident or improper household use.</span></li><li data-sfc-cp data-sfc-root="c" data-sfc-cb data-hveid="CAIIAAgACBMQBA" data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif;"><span data-sfc-cp data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none;"><strong data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style=" text-decoration: none;">Normal Wear &amp; Tear:</strong> Cosmetic wear and environmental damage (e.g., rust) over time.</span></li><li data-sfc-cp data-sfc-root="c" data-sfc-cb data-hveid="CAIIAAgACBMQBA" data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif;"><span data-sfc-cp data-sfc-root="c" data-sfc-cb data-complete="true" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);" style="text-decoration: none;"><strong>Commercial usage:</strong> Non-domestic use</span></li></ul><p><span style="font-family: Arial,Helvetica,sans-serif;">Lekue carries a range of spare parts and replacement parts. Please contact us to enquire should you require a service part under warranty or to purchase a replacement part out of warranty (product specific, availability is not guaranteed).</span></p></div><p><br></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Guarantee Claim Procedure</strong></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">To file a guarantee claim, as a customer you must:</span></p><ul><li style="font-family: Arial, Helvetica, sans-serif;">Contact the retailer or <span style="font-family: Arial,Helvetica,sans-serif;" id="isPasted">Lekue</span>South Africa Customer Service within the warranty period:<ul style="font-family: initial;"><li style="font-family: Arial, Helvetica, sans-serif;">If the product was purchased through a retailer, you must return the product to the store where the product was purchased.</li><li style="font-family: Arial, Helvetica, sans-serif;">If the product was purchased online from the <span style="font-family: Arial,Helvetica,sans-serif;" id="isPasted">Lekue</span> South Africa website, please contact us directly using our web form.</li></ul></li><li style="font-family: Arial, Helvetica, sans-serif;">Provide a valid proof of purchase or <span style="font-family: Arial,Helvetica,sans-serif;" id="isPasted">Lekue</span>South Africa online order reference:<ul style="font-family: initial;"><li style="font-family: Arial, Helvetica, sans-serif;">If the product was purchased through a retailer, provide a receipt or invoice indicating retailer name and date of purchase.</li><li style="font-family: Arial, Helvetica, sans-serif;">If the product was purchased online from the <span style="font-family: Arial,Helvetica,sans-serif;" id="isPasted">Lekue</span> South Africa website, provide your valid order reference [e.g. LLOR12345678]</li></ul></li><li style="font-family: Arial, Helvetica, sans-serif;">Supply clear and sufficient images of the fault or defect, if requested:<ul style="font-family: initial;"><li style="font-family: Arial, Helvetica, sans-serif;">If the product was purchased through a retailer, we may request these from the store or area sales agent.</li><li style="font-family: Arial, Helvetica, sans-serif;">If the product was purchased online from the Lekue South Africa website, you may upload these images when completing the web form, or send them via email to our Customer Service department once your request is initiated, if requested.</li></ul></li><li style="font-family: Arial, Helvetica, sans-serif;">Return the defective part or product to us, if requested, for inspection. We will arrange courier collection with you in some cases, or you may return the product to our offices for assessment (<strong>please make contact with us via the web form prior to visiting</strong>).</li></ul></div>

WARRANTY

Register your Lekue product warranty

What is the guarantee or warranty on Lekue products?